MY PROCARE ACCOUNT 

FAQ

Registration

WAITLIST

What happens when the class I want is on a waitlist?

Your child's name will be added to a waiting list.  You will be notified as soon as a slot becomes available.  Any children remaining on the waiting list may be offered a spot in the same class on a different day. We will continue to place children in the order that they signed up on the waiting list.  

NO CONFIRMATION EMAIL

Why did I not receive a confirmation email when I created an account?

We are working out the kinks of our new online registration program.  We have found that it can take up to 24 hours before the confirmation email comes through.  If this is the case for you, please call us at 303-841-3770 or email  and we will manually import your information and send you a confirmation email right away so you may proceed.

ENROLL A SIBLING

How do I add another child to my account?

Email the name and birthdate of the child you would like to be added to your account.  We will then add them so that you may continue with their registration.

SUMMER CAMP - HEALTH FORMS

If I have an unexpired immunization and general health appraisal, do I still need to turn in another one for summer camp?

If we have a current form on file, which is not expired, you will not need to turn in another one.

MY MONDAY/WEDNESDAY/FRIDAY CLASS IS ON A WAITLIST

I wanted three days of preschool but the only days left with availability are Tuesday and Thursday.  Do I have any other options?

Yes!  You could go ahead and sign up for a Tuesday/Thursday class and add our Friday Enrichment class to your schedule.  This class will also take place from 8:30 - 12:00 and would give your child three days of preschool. 

Tuesday/Thursday/Friday from 8:30 - 12:00.  For more information about Friday Enrichment, please visit our curriculum page or contact us. 

TUITION EXPRES

What is a Tuition Express and do I need to turn one in?

Yes.  Every preschool family is required to have a Tuition Express form securely saved to their account.  Tuition Express is the most efficient and safest way for preschools to collect payments.  You will fill out a form and we will withdraw from the account listed on the first of each month.

FULL YEAR PAYMENT

Could I pay for the entire year all at once?

Not at this time.  We will not be accepting full year payments for the 2019-2020 school year.

SCHOOL DELAY

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